Facebook expands its support to creators by adding additional comments to rate comments and testing live support for troubleshooting.
The new controls will allow creators to block the user and any new accounts they create and hide unwanted comments in their posts.
Creators will also be able to use keyword blockers to filter any comments that use different word or number variations, symbols, and other spellings. The forum also evaluates Moderation Assist, which is similar to Admin Assist for Groups, which allows users to adjust their settings so that they can automatically manage comments. Creators will be able to select from a list of rules to automatically filter different types of comments, such as those with links, images, etc.
The forum also updates its Facebook Live creators’ controls. New additions include automatic blocking of offensive language and keyword selection, as well as easy access to blocking or stopping selected viewers.
Facebook is also exploring a Facebook Live feature that will allow creators to choose a viewer to rate ideas in their area.
The forum also updates its Facebook Live creators, so that they can balance using swear word blocking tools, use stop, and lock controls, and have strong comment controls. Facebook is also exploring a Facebook Live feature that will allow creators to choose a viewer to rate ideas in their area. As part of its comprehensive plan to win more creators, Facebook announced a new set of rating ratings and support tools to help creators maximize their use of its platform.
Also, great for regular users – a new live chat option for those who are locked out of their accounts.
For creators, managing your interactions with the community is an important factor in increasing response, and that can be disrupted, or interrupted by spam comments and the like. That’s why Facebook is adding new tools to help manage your post comments. The big change is a new, simplified option for hiding comments, which communications expert Matt Navarra saw in a recent survey.
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Facebook comments hide
To be clear, Business pages on the desktop have been able to hide comments for a long time, but creators’ pages have not been able to, and the feature has not yet been found in new Pages (which is why they may have disappeared from your Page.).When you hide a comment, it only appears in the comments of the commenters, while the page’s administrators can view all the hidden comments in any post by selecting ‘Hidden by this page’ in the comments drag on any post.
Facebook also adds some blocking controls to ensure you can block problem users, as well as any future accounts they create, with new keyword blocking options, including the ability to automatically hide various comments using different numbers, symbols, or spelling, while checking -Moderation Assist for groups, which automatically manages comments on your posts based on your terms and conditions (i.e. no comments with links/images, in addition to keywords).
To Facebook Live Directly, Facebook adds additional tools to prevent swearing, user suspension/blocking, and advanced comment controls.
“We are also going to start a social control test on Facebook Live so that creators can appoint a specific viewer to represent their ideas.”
Facebook Live comment rating
But the real news of the day is probably the addition of live chat support to certain issues.
As explained by Facebook:
“We have started a small trial to provide live chat support for English-speaking creators in the United States who do not have a dedicated relationship manager from Meta to help with questions they may have via Facebook or Instagram. Creators can access a dedicated site for creators when they log in via Facebook. There, they can talk directly with the support agent to get help on a variety of issues ranging from paid status to inquiries about a new feature such as Reels. ”
So creators get dedicated support and personal support – but what about regular users?
“In the Facebook app, in particular, we have also begun testing live chat services for other English-speaking users around the world, including creators, who are locked out of their accounts.”
Live Facebook chat
It is noteworthy that this is only for use, rs who are locked out of their accounts, but this is one of the most frustrating things reported by Facebook users, not being able to communicate with a real person or send an email to contact. address, which causes great frustration for those who feel they have been unfairly locked out of their operating systems. We will have to wait and see how this new process works, and whether it helps to solve such problems (many people are officially locked out, even if they are not sure why), but an interesting test, which can help Facebook deal with a major bugbear in between. for users. Finally, Facebook is also exploring a new ‘Safety School’ program to help provide users with more information on how to manage the time they spend on its apps.
Digital learning is a major gap in our current education curriculum, and although many teachers and schools want to meet this need, and the forums themselves have a variety of programs in place, it is still an important need that needs to be focused on. Therefore, it is good to see Facebook looking to push the agenda itself, and hopefully, it can encourage more users to take such courses and information sessions.
As noted, these are the latest in a wide-ranging push for Facebook to win creators and get them to post on Facebook and Instagram more during the holidays and beyond. The expansion of the program is an attempt to bring back new users, especially those from TikTok, and if it can create creators an equal, profitable, and attractive environment, many of them may consider their options and may bring their Facebook audience instead. It is possible. There is still a lot to play for, but Facebook will hope that these new options generate more interest during the holiday season, while its improved monetization and accessibility may also be a powerful attraction.
